Find Answers
some useful questions and answers for you.
Is Dubai the capital city of UAE?
Abu Dhabi is the capital city and the largest of all the emirates (states) in the UAE. Dubai though is more famous due to its iconic structures and ever growing tourism industry.
What is the official language of the UAE?
Arabic is the official language. Nevertheless, the most commonly spoken language in Dubai is English.
Is Dubai safe for tourists?
Dubai is often reputed as a safe destination for an enjoyable holiday in the Middle East. Thanks to its stringent laws and crime-free environment.
Is it mandatory to have a visa to enter Dubai?
This depends on your nationality. For instance, visitors from GCC nations including Bahrain, Oman, Kuwait, Saudi Arabia and Qatar do not require visa. Likewise, people traveling from certain countries like Australia, Austria, United States of America, and UK, among others, are eligible for visa on arrival.
What is the currency of UAE?
The local currency of UAE is AED (Arab Emirates Dirhams) that is also simply referred to as Dhs (Dirhams).
Where could I exchange foreign currency?
With a number of money exchange counters dotted across the malls, shopping centers and banks. It is not at all a tedious task to exchange currency in Dubai. Moreover, most banks and ATMs accept credit cards.
Where could I exchange foreign currency?
With a number of money exchange counters dotted across the malls, shopping centers and banks. It is not at all a tedious task to exchange currency in Dubai. Moreover, most banks and ATMs accept credit cards.
What is the religion of Dubai?
Islamic traditions are followed in Dubai as well as other emirates of the country. That said, Dubai is tolerant to other religions.
What is the emirate’s dressing etiquette?
Though it is not mandatory for expat women to cover their body, head and hair as Emirati women do, it is vital for them to cover their body from shoulders to at least knees. For men, Dubai’s etiquette requires them to dress up well and not to put on anything that is extremely short, such as cycling shorts and boxer shorts, in the public.
How about the weather condition in Dubai?
Due its location in Arabian Desert, Dubai is usually characterized by hot, humid climate for most part of the year. During summer months, the temperature can go up to 40 to 45 degree Celsius. Alternatively, the winter that runs from November to April is pleasant, refreshing, and salubrious as temperature drops down to 25 degree Celsius or even less, especially in December – January months.
Is it allowable to consume alcohol in Dubai?
Dubai’s law strictly forbids the intake of alcohol in public spaces and while driving. However, alcohol consumption is permitted in bars attached to hotels, clubs, restaurants, and private functions.
What is Dubai’s time zone?
The time zone of Dubai is GMT/UTC +4 hours.
Which are the major cellular network service providers in Dubai?
Du and Etisalat are the major telecommunication service provides in the UAE.
Which are the major newspapers published in Dubai?
Significant of the Dubai’s newspapers are Al Khaleej, Gulf News, Emirates Today, Al Bayan, Emarat Business Review, The National Times, and Arabian Business.
Who is the ruler of Dubai?
His Highness Sheikh Mohammed bin Rashid Al Maktoum is the Dubai’s ruler and UAE’s prime minister as well as vice president. He ascended to power following the death of His Highness Sheikh Maktoum bin Rashid Al Maktoum in 2006.
How to get around in Dubai?
Public transport means, managed by the RTA (Roads & Transport Authority), is perhaps the best way to move around in Dubai. These include public buses with inter-emirate services, taxis, and metro rail network comprising red and green lines.
Is it mandatory for me to obtain a visa to enter Dubai as well as UAE?
Visas are mandatory for all non-UAE citizens to travel to the UAE. Nevertheless, this is not applicable for citizens of the GCC nations, such as Saudi Arabia, Bahrain, Qatar, Kuwait, and Oman.
Do infants and kids require a visa to enter the UAE?
All infants as well as kids traveling with their non-UAE citizen parents will require a visa to enter the UAE.
Who is eligible for a visa on arrival in Dubai?
No prior arrangement for visa is required for nationals visiting Dubai from certain European, North American, and Far East countries. These include Australia, Austria, Belgium, France, France, Germany, Iceland, Hong Kong, Singapore, Japan, Malaysia, Portugal, UK, and USA, among others. Since the list of visa-waiver countries is subject to change, be sure to inquire with your local embassy or airlines service provider to update yourself on the latest visa policies, before your visit to Dubai.
How should I apply for a Dubai visa from another country?
You can do this by applying online. On your behalf, your relative or friend in the UAE can also apply for a visa.
What are the different types of visa that I can apply for in the UAE?
Depending on the duration or number of days you wish to spend in the UAE, different types of visas include tourist visa, transit visa, and visit visa.
What are the benefits of applying for a visa through Saifco Travel and Tourism LLC?
By contacting Saifco Travel and Tourism for your visa application you will get the following benefits.
- you can eliminate the need for a local sponsor in the UAE
- Minimal documentation
- Quick processing is another of the key highlights. In most case, the visa processing takes only three to four working days.
- No cash deposit is required
- Emergency visa services made available
What are the documents required to apply for an electronic UAE visa?
For your electronic visa, you’ll have to submit a passport-size color photo, along with a scanned copy of your passport with minimum six months validity at the time of travel.
Before how many days of my intended visit to Dubai, I must apply for a visa?
Though it will take only 3 to 4 working days for the processing of your visa, it is recommended to apply for a visa in advance. This will help for on-time processing of visa while assuring you of a hassle-free travel to UAE.
Can I book my ticket before applying for a visa?
Yes, you can book your tickets to Dubai before applying or processing your visa.
Does a UAE visa allow both entry and exit from airports in the UAE?
Valid visa enables for both entry and exit from pasting all UAE’s airports.
How many days will it take to get a visa?
Visa processing usually takes 1 to 2 working days. But this largely depends on the prompt submission of required documents as well as the meeting of eligibility norms. Since a paper visa is given before the departure, this helps you for an unperturbed entry to UAE.
How about the visa application fee?
To inquire about your visa application fee or discuss any visa-related query, call our travel experts on +971-4-2733868 or +971505593840 or email to [email protected] We’ll promptly respond to your questions on visa.
Is it possible for me to track the status of my visa application?
Upon the successful filling out of the visa application form, we’ll send you an authentication email, along with a link. This, in turn, will enable you to check the status of your visa application. You can also get in touch with our visa agents to know your visa application status.
Is visa fee refunded in case my application is rejected?
This is not possible, as the UAE immigration authority does not recompense for the rejected visa applications.
Can I know the reason for the visa rejection?
No. The UAE immigration authorities, at most, do not reveal the reasons for the refusal of a visa.But sometimes they do tell us the reason. Some of the major reasons for visa rejection are Security clearance , name duplication , previous record etc
Can I reapply for a visa?
Yes, you can apply for a visa again, provided you carefully meet qualifying norms.
What is the mode of receiving a visa?
Once your visa is processed, it will be sent to your email.
Is it sure that I would enter the UAE if I apply and get a visa?
This depends on the immigration authorities’ decision based on the verification of your documents as well as certain other criteria at the point of entry.
What are the consequences of extended stay without the renewal of visa in UAE?
Besides facing legal actions and payment of hefty overstay penalties, you may not apply for a UAE visa in future.
Is Desert Safari for all ages?
Desert safari is one of the not to miss activities in Dubai. That said, it is advisable to consult a registered medical practitioner before opting for this pursuit, especially if you are pregnant or one with health issues such as stroke or cardiovascular ailments.
Is there any age limit for desert safari?
Regardless of age, desert safari can be enjoyed by all. However, infants are strictly not advised for the Safari ride.
Will I get pick-up and drop-off services from my hotel or accommodation while booking a desert safari?
Most of our desert safari packages are inclusive of pick-up and drop-off services from your location.
What is the duration of a desert safari tour?
Depending on the desert safari package you choose, the duration will be normally three to six hours. But if you opt for our Overnight Safari Deluxe, it will last for 16 hours.
What is included in your desert safari package?
Our desert safari package usually covers:
- Hotel pick up and drop off
- Professional licensed Safari Driver / Guide
- Transportation by 4WD Air-Conditioned Land Cruiser
- Sand Boarding
- Dune Bashing (30- mins) in 4*4 Vehicles that are configured with guest protection roll bars.
- Photography at sunset (Not always Guaranteed)
- Shared Bedouin Camp in the middle of the Desert
- A short Camel Ride. (can be repeated)
- Shisha smoking (free in the shisha Area Only)
- Henna Painting
- Photography in the Arabic costumes for men and women at the campsite
- Buffet Dinner with BBQ (veg and non-veg) self-service.
- Unlimited soft drinks/water/coffee/tea (inside the camp)
- Separate toilet facilities for men and women
- Fruits and dessert
- Belly dance show
- Tanura Dance show
- Fire Show
What is the capacity of your desert camp?
Our desert camp with spacious Majlis and Bedouin-style seating can accommodate upto 1,000 guests.
Should I take any special precautions for enjoying dune bashing?
It is recommended to avoid eating heavy meals at least two hours before the desert safari, as it may sometimes result in vomiting and sickness during dune bashing.
Do I have a choice of both vegetarian and non-vegetarian dishes?
We serve international cuisine with a choice of both vegetarian and non-vegetarian delicacies.
Is there any clothing etiquette that I have to follow for a desert safari tour?
It will be good to wear loose cotton clothes during your desert safari trip, as it enables you to comfortably indulge in desert-related activities. Likewise, carry your sunglasses and put on sandals instead of shoes.
What are the payment options for booking a desert safari tour?
We accept cash and credit card. Moreover, you can also make payment before the tour.
What is the cancellation policy?
Cancellations can be made 48 hours prior with a full refund, For cancellation within 24 hours contact our agents.
Does this tour include a guide?
Yes, most of our city tours do include an English-speaking guide.
What is the waiting time at each spot that we cover?
Depending on different attractions, the waiting time is 15 to 20 minutes or maybe a drive-by.
What type of vehicle will be provided?
It solely depends on the size of the group that you accompany the vehicle could range from a 7 seating coach to even a 50 seating coach.
Is the tour offered in a group or exclusively?
The tours are offered in a group with other tourists however we do have options to make exclusive reservations at extra cost.
What are the cancellation rules for these bookings?
The booking can be canceled before a notice of 24hrs and an acknowledgment from your agent. However, it is advisable to check the same at the time of booking to avoid any glitches.
Can I book a tour in advance?
Yes, you can do advance booking for the tour .
What type of cruise is this?
Dhow cruise is a traditional Arabian wooden boat known as ‘Dhow’.
Where are the cruising locations?
We offer dhow cruising from two prime locations: Dubai Creek and Dubai Marina. While cruising along Dubai creek allows you to catch a glimpse of a blend of modern and heritage attractions. Dhow cruise on Dubai Marina helps you to revel in the city’s fast-paced wonders, beautiful sights of Marina Promenade, exclusive Marina residences, and glittering skyline.
What is the capacity of your dhow?
Dhow capacity in the marina is 120 persons and dhow capacity in the creek is 200 persons.
What is the duration of cruising?
The cruising duration is 2 hours.
Can I book your dhows for parties and corporate events?
Yes, you can book the cruise for parties. All you need to do is to let us know your requirements and rest assured that we’ll do everything to make your special occasion indeed special.
What is included in your dhow cruise package?
It includes 2 hours of cruising, buffet-style dinner with vegetarian and non-vegetarian dishes, unlimited soft drinks, water, tea, coffee, and entertainment shows like the Tanura show.
What types of cuisines are served during dhow cruising?
We serve a sumptuous buffet dinner with a choice of international, Arabic, and Indian cuisines. Dinner service begins immediately upon embarking.
Will I get pick-up and drop-off services from my hotel or accommodation on booking the dhow cruise?
Our dhow cruise packages are inclusive of pick-up and drop-off services from your location.
What are the safety measures available onboard?
We are conscious of your safety and provide all necessary safety measures to make sure that every individual on board feels safe at home. Both dhows duly comply with the safety measures put forward by the Dubai RTA and are insured with firefighting equipment, first aid kits, and firefighting appliances.
Do you provide dhow cruise dinner on daily basis?
Yes, we provide dhow cruise services on daily basis, click here for more details.
What is a Big Bus Tour?
This simply refers to sightseeing on an open-top big, double-decker bus. With a hop-on / hop-off facility and live commentary in your preferred language, a big bus tour is one of the best ways to explore Dubai’s unique attractions. Another highlight of the tour is a dhow cruise along the scenic creek.
What are the locations covered on Big Bus Tour?
More than 20 locations are included in this tour, from monuments, heritage sites, and souks to modern shopping centers and towering skyscrapers.
What is the duration of the big bus tour?
It depends on the type of big bus tour you’ve chosen. While it takes about 1.45 hours for the completion of the red route city tour, it will take around 2.30 hours for a complete tour on the beach or blue route.
Can I get commentary in my language?
Big bus tour commentary is available in ten different languages, such as Arabic, English, French, Spanish, Hindi, Chinese, Farsi, Italian, Russian, and German.
Is this tour available on daily basis?
Yes, it is available on daily basis, with the first tour at 9:00 am.
How to book tickets for the tour?
To book tickets or obtain more information on the big bus tours, contact one of our tour representatives on 04-2733868 or +971505593840(Calls & WhatsApp)or send us an email to [email protected]
Do I need to make any payment or fee to use this website?
No fee is required to use our website. It’s completely free of cost. But you should be a registered member.
What make mysaifco.com different from other tourism websites?
Enriched with top-end functionalities – Saifco provides a comprehensive suite of travel solutions at a very competitive rate and without any hidden fee / string attached. We also assure our members of excellent technical support and immediate response to their queries with the best of our knowledge.
What are the various services provided by Saifco Trival & Tourism?
- City sightseeing tours
- Desert safaris
- Luxury culinary tours
- Yacht and dhow cruises
- Entrance passes to main touristic attractions
- Transfers
- Personalized tours
- Visa assistance
How can I book Saifco Trival & Tourism services?
With a few easy steps, you can search, book and confirm your bookings with mysaifco.
How far in advance should I make bookings?
This depends on your preferred tours or services’ terms and conditions. Please check with our team in case you have any doubt or need help in this regard.
Can I request for additional services on my reservation?
Yes you can, but this is subject to availability and charges also apply.
How do I know that my booking is confirmed?
When a booking is made, you’ll directly payment detail page, such as your unique booking reference Number which can be used to check the status of your online booking. You also have the option to download & email the voucher.
What step to be taken when my booking is confirmed?
Once the booking is confirmed and payment settled, you must print the voucher. As a proof that the services have been pre-booked and payment made in advance, this voucher should be showed to the service provider at the time of tours.
What should I do if I am not able to access confirmation details?
This is an unlikely situation, you can always find the confirmation and vouchered details in Booking Admin panel anytime but still if you face any problem accessing your confirmation details, our technical team is at your service to troubleshoot and resolve your issues at the earliest. Drop us an email to [email protected] or give us a call on Helpline +971 50 5593840
Is it possible to cancel or amend my booking made through mysaifco.com?
Yes you can cancel the booking subject to Cancellation Terms & Conditions. In case of amendment you need to directly get in touch with our team via telephone or email.
What currency is the pricing listed on mysaifco.com?
The user can select the currency of his Choice at the time registration the agent. The services will be displayed depending upon the currency selected. The portal supports multiple currency options.
How safe is my credit card information with mysaifco.com?
In order to maintain accuracy of data and avoid unauthorized access of our client’s personal information, we make sure that all transactions are carried out through our secured server. Moreover, we utilize technical safeguard system such as encryption, socket layers, and firewalls to secure your sensitive information like credit card details.
Is it possible to make booking via telephone or email?
The system supports online booking only, Booking via telephone & email are offline and can be addressed at [email protected]
What should I do if I need to make a cancellation or amendment of booking?
You can cancel the booking from Agent Dashboard if the booking is in Cancellation deadline. Non Refundable booking are not subject to Cancellation. Amendment is subject to cancellation policy, you need to cancel the existing booking and make new booking
What is your cancellation / refund policy?
Please refer to our terms and conditions to get an idea about our general cancellation and refund policies. If there is any rule that overrules these conditions, we’ll be clearly mentioning it in the cancellation policy while booking a tour.
How long will it take to process refund?
Refund depends upon the cancellation policy and the service booked. Any service which is cancelled and meet the criteria of refund, an equivalent amount will be credited into the Agents Vallet immediately. This is dynamic process.
Is it allowable for my clients to speak to your team directly it they need any assistance during tour duration?
Of course, our team is ever willing to support your clients with all their concerns.
