Terms & Conditions

Important information about bookings, payments, cancellations, tours, visas and travel services with Saifco Travel & Tourism.

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Last Updated: June2026

Welcome to Saifco Travel & Tourism LLC. By using our website, booking our services, or communicating with us, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1.

Introduction

Saifco Travel & Tourism LLC is a Dubai-based travel and tourism company offering tours, visa services, Umrah packages, hotel bookings, transportation, yacht charters and other travel-related services.

2.

Booking & Confirmation

All bookings are subject to availability. A booking is confirmed only after we receive payment and issue a confirmation. Customers must provide accurate personal and travel details.

3.

Pricing & Payments

All prices are in AED unless stated otherwise. Prices may change without prior notice until confirmed. Payments can be made via card, bank transfer, payment links or other approved methods.

4.

Tours & Activities

Tour schedules, itineraries and timings are approximate and may change due to traffic, weather, operational or seasonal reasons. We reserve the right to modify or cancel any tour for safety reasons.

5.

Desert Safari Activities

Activities may include dune bashing, camel riding, sandboarding and more. Participation is at your own risk. Not recommended for pregnant women, guests with heart conditions, back or neck problems, or other medical conditions.

6.

Yacht Tours & Cruises

Please arrive before the reporting time. Late arrivals or no-shows may not be eligible for refunds. Shared yacht tours operate on fixed schedules and cannot be delayed for late passengers.

7.

Visa Services

We assist with visa applications but do not issue visas. Visa approval is at the sole discretion of immigration authorities. Visa fees and service charges are non-refundable once the application is submitted.

8.

Umrah Services

Umrah packages may include visa, transport, accommodation and other services. Customers must ensure they meet all travel requirements. Hotel allocations are subject to availability.

9.

Customer Responsibilities

Customers agree to provide accurate information, follow local laws, follow instructions from our staff and service providers, and reserve the right to refuse service for inappropriate or unlawful behavior.

10.

Cancellation & Refunds

Cancellation and refund policies vary by service and are communicated during booking. No refunds for no-shows, missed departures, missed flights, or failure to provide required documents.

11.

Third-Party Suppliers

Many services are operated by third-party suppliers. Saifco is not liable for acts, omissions, delays or service failures of those suppliers.

12.

Limitation of Liability

Saifco shall not be liable for any indirect losses, personal injury, property damage, flight delays, or other losses beyond our control. Our liability is limited to the amount paid for the booking.

13.

Force Majeure

We shall not be liable for delays or failures due to events beyond our control including natural disasters, severe weather, government actions, pandemics, political unrest, or transportation disruptions.

14.

Intellectual Property

All content on this website including text, logos, images and designs is the property of Saifco Travel & Tourism LLC. Unauthorized use or reproduction is prohibited.

15.

Website Usage

You agree not to use this website for any unlawful purpose, attempt unauthorized access, or interfere with the website's functionality or security.

16.

Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of the courts of Dubai.

17.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the details below.

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